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Credit Management Officer

Job No: CEN1591
Location: Central Coast NSW

  • Work in a vibrant, dynamic and fast paced environment for one of the largest Councils in NSW
  • Exciting opportunity for self motivated worker
  • Full Time temporary position  + RDO until June 2020

Central Coast Council is an equal opportunity employer and promotes a healthy and safe work environment. We are committed to diversity in our community and our workforce and encourage Indigenous Australians, people with a disability and people from diverse backgrounds to apply to be part of our inclusive team.

Ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work

The Credit Management Officer is responsible for providing an effective and efficient debt recovery service for Central Coast Council to meet customers’ needs and in accordance with relevant acts, codes, policies and procedures and regulations. You will be liaising with ratepayers and external organisations following up on recovering all funds owing, issuing timely follow-up notices and ensuring maximum permissible revenue is collected.

Key activities of this role include:

  • Liaise with and follow up on recovering all funds owing to Central Coast Council in accordance with the adopted policy for Credit Management and relevant legislation;
  • Monitor external collection agency actions to ensure they are meeting any contractual requirements;
  • Effectively liaise with both internal and external stakeholders to ensure that satisfactory work outcomes and communication links are achieved and maintained and respond to enquiries within prescribed timeframes.

Essential Criteria:

  • Certificate IV in Accounting, Business Administration or related field OR demonstrated solid contemporary experience in in a similar role , combined with ongoing professional development;
  • Demonstrated experience in a similar Credit Management role in a medium/large size organisation;
  • Demonstrated working knowledge of revenue and rating processes;
  • Demonstrated experience in liaising and communicating with a vast range of stakeholders;
  • Demonstrated experience in recovering funds within the prescribed timelines, including escalating recovery to external agencies when required.

This role provides a salary range of $1,030.75 to $1,237.25 per week ($53,743 to $64,510 per annum) + Superannuation.

Enquiries:  Skye Collett, Team Leader Credit Management, ph 02 4350 5272.

If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727.

Closing Date:  Applications close at Midnight on Thursday 14th February 2019.



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Thank you for your interest in the position.

Apply now using our fast, easy to use on-line application process. 

Please note that you do not need a "password" to use our on-line application system, however you will need to complete your application without leaving the system as your application will not be saved.

** It is recommended that you review the questions and prepare your responses in a Word document or similar before commencing your on-line application. Your responses will not be saved if you encounter any problems submitting your application.

To lodge your application, please follow the below steps:

Step 1:  Answer the on-line questions shown below. Please ensure that you provide as much detail as possible in response to the questions asked.

Step 2:  Attach your Resume 

Step 3:  Attach your qualifications and licences

Once your application is successfully lodged you will receive an automated response sent to your e-mail address. If a response is not received this means that your application has not been successfully submitted and you will need to lodge another application.

IMPORTANT: If you require assistance to lodge your application please contact our Talent Acquisition team by emailing or phone 0409 601 161 to discuss what reasonable adjustments you may need.

Applicants who are selected for interview will be contacted by phone or e-mail.

 PLEASE NOTE: By completing and submitting this online application you confirm that any information provided by yourself in this application is true & correct and acknowledge that any offer of employment may be withdrawn should the information that you have provided in support of your application be shown to be false.  You also consent to employment screening checks being conducted where appropriate.  This may include associated checks (Referee check, Working With Children Check, Entitlement to Work in Australia, Employment History and an Australian Federal Police Check) as well as substantiation of educational qualifications, industry memberships, previous Central Coast Council employment history and association with professional bodies.

I also acknowledge that I will be required to provide proof of eligibility (including photo identification) to work in Australia if selected for an interview.


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